Returns & Exchanges
At Knog, we want to ensure you are fully satisfied with your gear; if your purchase isn't quite right, you can return it within 30 days for a full refund or exchange. All returned items must be in their original packaging and in unused condition to qualify for a return.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Securely place your unused products in their original packaging, ensuring all tags and instructional manuals are included.
Label and Ship
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team inspects the returned equipment, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing