Frequently Asked Questions
Everything you need to know about our premium sports gear and services.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please ensure the tags are still attached and the product shows no signs of wear.
Do Knog products come with a warranty?
Yes, all our high-performance gear comes with a 12-month manufacturer warranty against defects in materials and workmanship to ensure your peak performance.
How can I track my package after it has shipped?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Do you offer bulk discounts for sports teams or clubs?
Absolutely! We provide special pricing for team orders and athletic organizations. Please contact our corporate sales team through the 'Contact Us' page for a custom quote.